Engagement
Our shop fronts give you more ways to engage with us
Our operations have an economic, social and environmental impact on neighbouring communities. In turn, the communities' concerns, needs, aspirations and activities impact on our business. Consultation and engagement with communities is essential and occurs in many formats including:
- Community consultative committees
- Dedicated staff to maintain regular contact and engagement with our neighbours and towns
- Indigenous land access negotiation meetings
- Indigenous land access agreements monitoring and liaison meetings
- Project-based consultation programmes, particularly related to expansion projects
- Indigenous business and community development meetings
- Community surveys
- Newsletters/publications - company-wide and local
- Community site tours
- Freecall number in the Hunter Valley to register and seek resolution to specific complaints
- Freecall community information line in the Hunter Valley
- Access to information via the internet.
2010 key areas of engagement
- Clermont Mine opening
- Blair Athol Mine closure planning
- Kestrel Mine extension
- Hunter Valley Operations South extension
- Warkworth extension
- Hunter Valley Operations Carrington West extension
- Mount Pleasant project
- Lower Hunter Lands project
- Upper Hunter Aboriginal cultural heritage conservation area initiative.
Beginning in August 2010, our New South Wales operations held regular information sessions in our shop fronts in Muswellbrook and Singleton. The sessions give people the chance to talk to an experienced subject matter expert on topics from environment and employment to community investment and land management.